Return and Replacement Policy
- To Return or Replace any Sweet Cookie Crumbs products, customers MUST contact Sweet Cookie Crumbs within 30 days of the delivery date listed in their tracking information.
- If a customer has contacted us within 30 days of the delivery date of their item(s), all non damaged items will be accepted to return/replace (this excludes any items used improperly or not used for their intended purpose).
- Return shipping will be paid BY THE BUYER.
- RETURNS FOR REFUNDS: Once the item(s) is(are) returned to us, a refund will be submitted to the payment method originally selected. THIS AMOUNT DOES NOT INCLUDE SHIPPING.
- Damaged items are NOT eligible for return/replace. However, all customers should contact Sweet Cookie Crumbs within 30 days of the delivery date of their item(s) if the item(s) is(are) received broken/defective/incorrect to be eligible for a replacement. Items not properly used or not used for their intended purpose will NOT be eligible for replacement.
Returns can be shipped to our return processing center at the address listed below. Be sure to include a copy of your invoice or order number along with the return.
105 S Jefferson St, Ste C3-191
Kearney, Missouri 64060